In the old days, one of the potential drawbacks associated with outsourcing was felt to be the fact that it was difficult to really explain to the other person what you wanted them to do. In even older days when you may have had a team of colleagues surrounding you in your office, it was relatively easy to pick through particular problems, explain the intricacies and foibles associated with a particular operation and make sure that the outcome was what you expected. However, as the world of business changed and the concept of outsourcing and virtual assistance started to make a great deal more sense, so the need to be able to communicate well and really explain what you needed your remote worker to do increased.
There are many different ways to get your point across of course. For example, you could choose to make a video of your computer screen covering the particular issue in question with both audio and visual instructions. You could always send lengthy and detailed e-mails or drop instruction or files into file sharing solutions such as Dropbox. However, sometimes the problem is even more complex and it’s necessary to have two or even three-way input in order to work through to a particular solution. In this case, it’s good to be able to share your desktop screen with others across the Internet.
This has given rise to services such as GoToMeeting, ideal for Web conferencing with various individuals at once, Mega Meeting, Any Meeting and so on. At relatively affordable cost any number of outsourcers from your team can log in and view your screen at the same time as you go through training or instructions, while you discuss the project in the making.
Sometimes you might just want to share your screen with somebody else in order to sort a particular problem out. You might just want to access your screen at your home office if you are “on the road” somewhere. There are a number of remote desktop screen sharing applications available today such as Team Viewer. Both computers do need to have the Team Viewer software installed but it’s a relatively easy process and you can also use this solution for presentations and conferences.
One of the original tools in this marketplace was Show My PC. The advantage here is that both computers need not have the software installed and as far as convenience is concerned, it takes some beating. Another tool to generate a live telecast of your “show” is Screen Stream. You can share whatever you have to broadcast with any number of people and nobody needs to install any software here.
There are so many different options and solutions available to communicate with your team no matter where they may be, that there really is no excuse for not considering outsourcing as a fundamental business resource anymore.
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